Privacy Policy

Last updated: 7/13/2025

MagnoliaWP (“we”, “us”, or “our”) operates the website https://magnoliawp.pro. This privacy policy outlines how we collect, use, and protect your information when you visit our site, use our services, or interact with our products.

1. Who We Are

Our website address is: https://magnoliawp.pro. MagnoliaWP is a provider of premium WordPress plugins and support services.

2. What Personal Data We Collect and Why

2.1 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you’re using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture becomes visible in the context of your comment.

2.2 Media

If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract location data from these images.

2.3 Account and License Data

When purchasing or activating a plugin, we collect:

  • Your name and email address
  • Billing details (via Stripe)
  • Site URL(s) associated with license activation
  • Plugin usage or activation timestamps

This information is required to manage your plugin licenses, authorize updates, and deliver support.

2.4 Payment Data

Payments are securely processed via Stripe. We do not store credit card details on our servers. Stripe’s privacy policy can be found at https://stripe.com/privacy.

2.5 Cookies

We use cookies for basic session functionality, logins, comment convenience, and analytics. See Section 5 for full cookie information.

2.6 Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g., YouTube videos, images, etc.). These third-party embeds behave the same way as if you visited the other site. They may collect data, use cookies, or track interactions if you’re logged into their service.

3. Who We Share Your Data With

We do not sell or rent your data. We only share data with:

  • Stripe, for payment processing
  • Analytics tools (if enabled)
  • Gravatar, for comment avatars
  • Automated spam detection services (e.g., Akismet)

If you request a password reset, your IP address may be included in the reset email.

4. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely.
  • Registered users can see, edit, or delete their personal info at any time (except the username).
  • License data is retained as long as your license is active, and for historical support/accounting records after expiry.

5. Cookies

5.1 Comment Cookies

If you leave a comment, you may opt-in to saving your name, email, and site in cookies. These last one year.

5.2 Login Cookies

  • A temporary cookie determines if your browser accepts cookies.
  • Login cookies last two days; “Remember Me” logins last two weeks.
  • Logout removes these cookies.

5.3 Editor Cookies

Editing or publishing an article sets a cookie indicating the post ID, which expires after one day.

5.4 Analytics & Functionality Cookies

If enabled, we may use third-party tools (e.g., Google Analytics, Plausible) to understand traffic and usage. You can disable cookies via your browser.

6. What Rights You Have Over Your Data

If you have an account, purchased a plugin, or left comments, you can request an exported file of your personal data. You can also request data erasure. This does not include data we must retain for legal or administrative reasons.

7. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. Payment data is sent to Stripe. Plugin license data may be validated against our servers.

8. Data Security

We use SSL encryption and secure server practices to protect your data. However, no system is 100% secure. We encourage strong passwords and recommend caution when sharing personal information.

9. Contact Information

To make a privacy-related request or ask a question, contact us at:

Email: support@magnoliawp.pro

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://magnoliawp.pro/privacy-policy and will include the revision date.