Support

Need Help? We’re Here to Support You

If you’re having trouble with a MagnoliaWP plugin or have a question about your license, we’re here to help. Our support team responds to all inquiries, and Pro users receive priority handling.


📬 How to Get Support

Email: support@magnoliawp.pro
We currently provide support via email. A contact form and support ticket system are coming soon to make things even easier.


⏱️ Response Times

  • Pro users: within 2 business days (Monday–Friday, excluding holidays)
  • Free users: as soon as possible, depending on current support volume

🔍 What We Support

We can help with:

  • Plugin installation, activation, and setup
  • Bug reports and troubleshooting
  • Compatibility issues
  • Minor styling tweaks or customization questions

If you’re unsure whether your question is something we cover, just reach out—we’ll do our best to assist or point you in the right direction.


📄 See Our Full Support Policy

For more details on what’s covered, please read our Support Policy.


🧠 Coming Soon

  • Contact form for direct support requests
  • Full plugin documentation
  • Self-serve ticket portal

Thanks for using MagnoliaWP plugins—we appreciate your trust and support!